|
|
1. Unpack your receiver and place near the television. The cable from the satellite dish should be connected to “LNB in” or “Satellite In” or “Digital In”. The cable from the receiver to the TV or VCR should come from the port marked “TV Out”, or “Out to TV”. Select either channel 3 or 4 on the back of the receiver. Turn your TV to the channel you selected. You should have an on-screen menu, and you may address it with your remote control. 2. Go to SYSTEM SETUP (may be called antenna setting). Then select INSTALLATION. For the DISH TYPE, choose round, unless you ordered the multi-satellite dish. Now go to SIGNAL. (Dish Network GOLD customers should choose ‘standard 18 inch dish’. Input the zip code for the installation location. The receiver will compute the necessary azimuth (compass direction, note: 180 is due south, 0 is due north) and the elevation (angle of the dish). 3. After entering the zip code, leave your TV on the SIGNAL screen while aiming. This is the meter you should use while aiming for the signal. If you don’t have a signal meter, you can call on the telephone from the dish to someone who is sitting in front of the TV watching the signal quality meter. 4. Back to the dish! Make sure your dish is level. The only way your dish will be level (plumb) is to install the dish leg without the dish on it and make sure it is level. Hold a level vertically against the up-and-down portion of the leg (the little bubble in the level should be in the middle between the lines). If you don't have a level, you will have a tough time. 5. Set the elevation adjustment on the side of the dish to the elevation you need for your area. Now drop the dish on the leg that you just leveled. Hook up the cable line to the LNBF on the end of the dish and run it directly to the receiver LNB IN (might say FROM LNB). Eliminate all signal splitters and splices in the line for now. Run the cable through a window for now if you must, but get your signal first. After you acquire the signal, then you can hook it to the existing cable in your house. If your signal goes away, you know not to use your existing cable, but don't waste hours and hours only to find out that you ran your line through some old washed out cable or a splitter that was under the floor! 6. Move the dish slowly from far left to right. SLOWLY! Either use a satellite finder or use a cell phone to call a buddy who is patiently sitting in your living room looking at the transponder signal screen. (If you never get ANY signal quality, adjust your elevation up or down a degree or two and try again. Remember, SLOWLY!) 7. When you get high signal strength AND quality readings, tighten the satellite’s nuts and get ready to watch. Call 1-800-DirecTV if you are installing a DirecTV System. Call 1-800-333-DISH if you are installing a Dish Network INTERNATIONAL ONLY System. 8. If you don't get a signal, here are the problems in order of popularity: a. Dish is not level (no amount of faking will work here) b. Cabling is compromised somehow by a splice, signal splitter or bad connector c. Aiming at wrong place because of lack of compass (should have purchased an install kit) d. A tree or roof overhang is blocking the path (dish receives signal from a higher angle than you think) e. Satellite receiver's on-screen menu settings are incorrect (see above hints) f. No voltage from the receiver through the cable leading to the dish (may be checked, see below) g. LNB is bad (may have been dropped creating shock-loss) h. Dish is assembled incorrectly *-Checking voltage- A voltmeter is $6-$10 for a low-end unit at Home Depot or Lowes. Unscrew the cable from the LNB. Take one lead (black) and hold it against the outside of the cable connector. Take the other lead (red) and touch it against the center wire of the cable. Make sure these leads do not touch each other, as it will ground out your circuit. (Make sure the voltmeter is turned two clicks to the left from the off position. There should be a reading of 13V or 18V. If so, the receiver is sending voltage and the unit is probably OK. If you can't find the voltage, try all of the voltmeter settings before giving up. Your voltmeter may be set up differently. If you ever see 13V or 18V, your voltage is OK. After checking all of these items, you might need to consider a professional installer. *Suggestion- Finish the installation of your satellite system. Tidy up before the installer comes, as he is likely to charge you only for a service call if he thinks that most of the work has been done. We can refer you to an installer in your area should you need one. E-mail us at technical@americansatellitedistributors.com to make a request for a local installer. If at any time, the installer or yourself determines that the receiver or LNBF is faulty, send an e-mail to technical support and tell them you would like a replacement and detail your findings. The technician will issue an RMA (return merchandise authorization). All returned items should be accompanied by an RMA number, inside the box and also written on the outside. Send the item to us in its original box. Make sure to track it, either with UPS, FEDEX or US Post Office. Send another e-mail to technical@americansatellitedistributors.com stating the cost of the shipping. If our bench test determines that the unit is faulty, you will not be charged for shipping of the replacement. Should our bench test determine that the unit is functional, your shipping charges will not be eligible for refund. A charge of $15 plus shipping costs will be assessed for all items that are found functional and then returned to the customer If you return an item that is not faulty you will possibly be charged a restocking fee if the item is not in perfect condition. Thanks for your patronage. Happy channel surfing! American Satellite Distributors
|
|
|||||
|
Sales
Questions? Email:
info@americansatellitedistributors.com
Need Technical Help? Email: technical@americansatellitedistributors.com |
|
|